Knowledge Base

Get answers when you need them most

User Tools

Site Tools


itutoring

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
Next revision Both sides next revision
itutoring [2015/09/11 20:05]
Martens, Robert L [Getting Started]
itutoring [2015/09/14 14:51]
Martens, Robert L [Getting Started]
Line 7: Line 7:
   - Find an open computer with an attached webcam.   - Find an open computer with an attached webcam.
   - The computer should be logged into the ''​iTutoring''​ Novell account.   - The computer should be logged into the ''​iTutoring''​ Novell account.
-  - Sign in at [[http://plus.google.com|Google ​Plus]] with your MLC iTutoring Google username and password.+  - Sign in at [[http://hangouts.google.com|Google ​Hangouts]] with your MLC iTutoring Google username and password.
   - Wait for the call to come in from the student.   - Wait for the call to come in from the student.
  
Line 14: Line 14:
  
   - End the call.   - End the call.
-  - Sign out of your MLC Google Account.+  - Sign out of your MLC iTutoring ​Google Account.
   - **DO NOT LOG OFF OF THE COMPUTER.**   - **DO NOT LOG OFF OF THE COMPUTER.**
   - Head to [[http://​plus.google.com|Google Plus]] so that the next group can get started easily.   - Head to [[http://​plus.google.com|Google Plus]] so that the next group can get started easily.
Line 21: Line 21:
  
 ===== Troubleshooting ===== ===== Troubleshooting =====
-  * Make certain you are logged in only with your MLC Google Account.+  * Make certain you are logged in only with your MLC iTutoring ​Google Account.
   * Check that the video, ​ microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends.   * Check that the video, ​ microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends.
     * Check the microphone by looking for the "green dots" over your video in Google Hangouts.     * Check the microphone by looking for the "green dots" over your video in Google Hangouts.
itutoring.txt · Last modified: 2018/07/30 17:39 (external edit)