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itutoring [2015/09/11 20:06] Martens, Robert L [When You Are Done] |
itutoring [2015/09/14 14:50] Martens, Robert L [Troubleshooting] |
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===== Troubleshooting ===== | ===== Troubleshooting ===== | ||
- | * Make certain you are logged in only with your MLC Google Account. | + | * Make certain you are logged in only with your MLC iTutoring Google Account. |
* Check that the video, microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends. | * Check that the video, microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends. | ||
* Check the microphone by looking for the "green dots" over your video in Google Hangouts. | * Check the microphone by looking for the "green dots" over your video in Google Hangouts. |