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Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
itutoring [2015/09/11 20:06] Martens, Robert L [When You Are Done] |
itutoring [2015/09/14 14:51] Martens, Robert L [When You Are Done] |
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- Find an open computer with an attached webcam. | - Find an open computer with an attached webcam. | ||
- The computer should be logged into the ''iTutoring'' Novell account. | - The computer should be logged into the ''iTutoring'' Novell account. | ||
- | - Sign in at [[http://plus.google.com|Google Plus]] with your MLC iTutoring Google username and password. | + | - Sign in at [[http://hangouts.google.com|Google Hangouts]] with your MLC iTutoring Google username and password. |
- Wait for the call to come in from the student. | - Wait for the call to come in from the student. | ||
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- Sign out of your MLC iTutoring Google Account. | - Sign out of your MLC iTutoring Google Account. | ||
- **DO NOT LOG OFF OF THE COMPUTER.** | - **DO NOT LOG OFF OF THE COMPUTER.** | ||
- | - Head to [[http://plus.google.com|Google Plus]] so that the next group can get started easily. | + | - Head to [[http://hangouts.google.com|Google Hangouts]] so that the next group can get started easily. |
* You should be at the login page and not logged into your account. | * You should be at the login page and not logged into your account. | ||
* If you are logged into your account, go to Step 1 from this section. | * If you are logged into your account, go to Step 1 from this section. | ||
===== Troubleshooting ===== | ===== Troubleshooting ===== | ||
- | * Make certain you are logged in only with your MLC Google Account. | + | * Make certain you are logged in only with your MLC iTutoring Google Account. |
* Check that the video, microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends. | * Check that the video, microphone, and headphones are all working as soon as possible. This usually can take place as soon as the call has initiated from both ends. | ||
* Check the microphone by looking for the "green dots" over your video in Google Hangouts. | * Check the microphone by looking for the "green dots" over your video in Google Hangouts. |