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--- network-services:getting-started [2018/01/02 13:57]
Martens, Robert L
+++ network-services:getting-started [2018/05/23 18:36]
Martens, Robert L
@@ Line 8: / Line 8: @@
 ==== Initial MLC Account Credentials ====
-**Username**: First 6 letters of your last name followed by your first initial middle initial (all lower case). For example, John Richard Smith's login name might be ''smithjr''.
+You should have received an email upon creation of your MLC Account. Follow the instructions in that email to retrieve your MLC Account username and set your password. If you run into issues or did not receive the setup email, please [[http://mlc-wels.edu/support|contact Network Services]].
-**Password**: First 4 letters of your last name with the first letter in upper case and the
+==== I Have Forgotten My Username and/or Password ====
-rest in lower case followed by the last 4 digits of your Social Security Number. For example, John Richard Smith's (with the SSN of 555-555-5555) initial password would be ''Smit5555''.
-=== I Have Used My Account in the Past ===
 If you have a current MLC Account but do not know your username and password, you will need to have access to the personal email address you supplied when you applied to Martin Luther College. With that account, you can visit https://sspr.mlc-wels.edu and use that email to retrieved your username and reset your password.
-**You try the retrieval/reset multiple times using different email addresses.**
+**You can attempt the retrieval/reset multiple times using different email addresses.**
-If you continue to have issues, please [[https://mlc-wels.edu|contact Network Services]].
+If you continue to have issues, please [[http://mlc-wels.edu/support|contact Network Services]].
 ==== Logging into your MLC Account ====
 You will need to visit the MLC Portal at [[http://portal.mlc-wels.edu]] to login. You will need to click the //Login// link/button found near the upper-right portion of the page under the main navigation area. You can input your credentials on the resulting login page.
-You can find what the normal initial login credentials are below.
+Once you have successfully logged in, you may be required to change your password. Your new password will need to have as a minimum 8 characters. You should get in the habit of creating strong passwords that include a combination of upper case, lower case, numbers, and symbols.
-Once you have successfully logged in, you will be required to change your password. Your new password will need to have as a minimum 8 characters. You should get in the habit of creating strong passwords that include a combination of upper case, lower case, numbers and symbols.
 You will also be required to read and agree to the [[network-services:policies:acceptable-use|MLC Acceptable Use Policy]] the first time you log in.
-**If you are still having troubles logging in the first time, please [[http://mlc-wels.edu/support|contact Network Services]] to receive help.**
+**If you are having troubles logging in the first time, please [[http://mlc-wels.edu/support|contact Network Services]] to receive help.**
-===== Your MLC Google Account =====
+===== Your MLC G Suite Account =====
-==== Initial MLC Google Account Credentials ====
+==== Initial MLC G Suite Account Credentials ====
-Your MLC Google Account password is different than your MLC Account password. To retrieve your initial credentials, follow these steps:
+Your MLC G Suite Account password is different than your MLC Account password. To retrieve your initial credentials, follow these steps:
   - Log in on the MLC Portal at [[http://portal.mlc-wels.edu]]
-  - Navigate to **Directory > By Person** using either the top drop-down menus or the left sidebar
+  - Navigate to **Directory > By Person** using the top navigation bar
   - Click on the ''Me'' tab to view your directory entry
-  - Take note of your Campus E-mail address (that will be the username for your MLC Google Account)
+  - Take note of your Campus E-mail address (that will be the username for your MLC G Suite Account)
-  - Click on the ''Retrieve Password'' link to display your initial password, write it down
+  - Click on the key to display your initial password, write it down
-Your should now have your MLC Google Account username and password.
+Your should now have your MLC G Suite Account username and password.
-==== Logging into your MLC Google Account ====
+==== Logging into your MLC G Suite Account ====
-MLC has created **Google Apps** accounts for all students, which included Gmail Accounts. Your MLC Google Account username is formed with your MLC Account username followed by @mlc-wels.edu, (i.e. smithjr@mlc-wels.edu). This MLC Google Account username will also serve as your MLC campus email account.
+MLC has created **G Suite** accounts for all students, which included Gmail accounts. Your MLC G Suite Account username is formed with your MLC Account username followed by @mlc-wels.edu, (i.e. smithjr@mlc-wels.edu). This MLC G Suite Account username will also serve as your MLC campus email address.
-**Note: Before you begin, you will need to log out of any other Gmail accounts on your computer.**
+**Note: Before you begin, it is recommended to log out of any other Gmail accounts on your computer.**
-To access your MLC Google Account (specifically Gmail), follow these instructions:
+To access your MLC G Suite Account (specifically Gmail), follow these instructions:
   - Navigate to [[http://mail.mlc-wels.edu]] or [[http://gmail.com]] either directly or by using one of the many **Webmail** links found on various MLC web properties.
-  - A screen requesting your MLC Google Account username and password should appear. Provide the credentials you wrote down above and then click ''Sign in''.
+  - A screen requesting your MLC G Suite Account username should appear. Provide the MLC email address you wrote and then click ''Next''. Next enter the password you recorded from above and click ''Next'' again.
   - Follow the instructions provided by Google for setting up your account (changing the password, accepting the terms, etc.).
-  - You should be good to go! Please not your new MLC Google Account password that you just set for future use.
+  - You should be good to go! Please not your new MLC G Suite Account password that you just set for future use.
-While it is possible to use a different email account for your online course work than your MLC Gmail account, **it is strongly recommended that you use your MLC Google Account** since it is a "Google for Education" account which allows you to make use of Google Drive (including Google Docs, Sheets, Slides, Forms, etc.) which might be needed for work in some courses. Also, some MLC instructors and administrative personnel will only contact you via your MLC email address and the default email address in your Moodle profile is automatically set to your MLC email address. This email address is also used for password resets.
+While it is possible to use a different email account for your online course work than your MLC Gmail account, **it is strongly recommended that you use your MLC G Suite Account** since it is a "G Suite for Education" account which allows you to make use of Google Drive (including Google Docs, Sheets, Slides, Forms, etc.) which might be needed for work in some courses. Also, some MLC instructors and administrative personnel will only contact you via your MLC email address and the default email address in your Moodle profile is automatically set to your MLC email address.
-If you are insistent on using your traditional email address for your online coursework, instead of your new MLC Gmail address, then you should at least set up your MLC Gmail account so it will automatically forward any messages sent to it on to your traditional email address. [[https://support.google.com/a/answer/2707558?hl=en|Please follow these instructions from Google to setup your forward address]].
+If you are insistent on using your traditional email address for your online coursework, instead of your new MLC Gmail address, then please setup your MLC Gmail account so it will automatically forward any messages sent to it on to your traditional email address. [[https://support.google.com/a/answer/2707558?hl=en|Please follow these instructions from Google to setup your forward address]].
-**If you are having issues logging into your MLC Google Account, please [[http://mlc-wels.edu/support|contact Network Services]] for assistance.**
+**If you are having issues logging into your MLC G Suite Account, please [[http://mlc-wels.edu/support|contact Network Services]] for assistance.**

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