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network-services:passwords [2015/06/09 17:49] Martens, Robert L |
network-services:passwords [2015/06/10 19:04] Martens, Robert L [MLC Google Account] |
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==== Change Your Password ==== | ==== Change Your Password ==== | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://auth.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- | - enter your current MLC Account username and passsword | + | - enter your current MLC Account username and password |
+ | - click ''Login'' | ||
- on the next page, click on ''Change Password'' | - on the next page, click on ''Change Password'' | ||
- follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | - follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | ||
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==== Reset Forgotten Password ==== | ==== Reset Forgotten Password ==== | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://auth.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- click on ''Forgotten Password'' | - click on ''Forgotten Password'' | ||
- successfully fill out the resulting verification code and click ''Verify'' | - successfully fill out the resulting verification code and click ''Verify'' | ||
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==== Find My Username ==== | ==== Find My Username ==== | ||
Because you need your MLC Username in order to reset a forgotten password, we have also supplied the ability to find out your MLC username as well. | Because you need your MLC Username in order to reset a forgotten password, we have also supplied the ability to find out your MLC username as well. | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://auth.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- click on ''Forgotten Username'' | - click on ''Forgotten Username'' | ||
- successfully fill out the resulting verification code and click ''Verify'' | - successfully fill out the resulting verification code and click ''Verify'' | ||
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As a tip, if it is not finding your username, attempt to enter your maiden name if you have married since you last attended Martin Luther College. | As a tip, if it is not finding your username, attempt to enter your maiden name if you have married since you last attended Martin Luther College. | ||
+ | |||
+ | ==== Updating Recovery Email and/or Last Name ==== | ||
+ | Maybe you don't want your recovery email to be set to your MLC Email Account or your last name has changed. That's okay! We are working to provide the facility to update your own recovery email address and change your last name, but for now you will need to [[http://mlc-wels.edu/support|file a support ticket with Network Services]] to update that information and also fill out the Information Verification portion of the MLC Portal to make sure everything is updated appropriately. | ||
+ | |||
+ | ===== MLC Google Account ===== | ||
+ | MLC offers each member of the campus family a [[https://www.google.com/edu/|Google for Education]] account to have and use. These accounts are provided by Google and currently have their own password functionality attached to them separate from your MLC Account. | ||
+ | |||
+ | If you have issues accessing your account, please use [[https://www.google.com/accounts/recovery|Google's own recovery site]] to attempt to recover your username and/or password. You can also find more documentation on Google's support site under the article titled //[[https://support.google.com/accounts/answer/41078?hl=en|Change or reset your Google Account password]]//. | ||
+ | |||
+ | You will not be prompted to change your password unless we have reason to believe that your account has been compromised. | ||
+ | |||
+ | If you are still having issues, please [[http://mlc-wels.edu/support|file a support request with Network Services]]. |