This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
network-services:passwords [2015/06/09 17:49] Martens, Robert L |
network-services:passwords [2018/05/23 18:49] Martens, Robert L |
||
---|---|---|---|
Line 7: | Line 7: | ||
==== Change Your Password ==== | ==== Change Your Password ==== | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- | - enter your current MLC Account username and passsword | + | - enter your current MLC Account username and password |
+ | - click ''Login'' | ||
- on the next page, click on ''Change Password'' | - on the next page, click on ''Change Password'' | ||
- follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | - follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | ||
Line 14: | Line 15: | ||
==== Reset Forgotten Password ==== | ==== Reset Forgotten Password ==== | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- click on ''Forgotten Password'' | - click on ''Forgotten Password'' | ||
- | - successfully fill out the resulting verification code and click ''Verify'' | + | - enter your personal email address and click ''Search'' |
- | - enter your MLC Username and click ''Search'' | + | - an email will be sent to your personal email address (usually the email address you supplied to us when you applied) |
- | - an email will be sent to your recovery address (by default, set to your MLC Email Account) | + | - check your personal email address and either click on the link in the email or copy-and-paste the resulting code into the text field on the forgotten password site and click ''Check Code'' |
- | - check your recovery email address and either click on the link in the email or copy-and-paste the resulting code into the text field on the forgotten password site and click ''Check Code'' | + | |
- follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | - follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | ||
- wait for the system to complete the password change and then you are ready to go | - wait for the system to complete the password change and then you are ready to go | ||
Line 25: | Line 25: | ||
==== Find My Username ==== | ==== Find My Username ==== | ||
Because you need your MLC Username in order to reset a forgotten password, we have also supplied the ability to find out your MLC username as well. | Because you need your MLC Username in order to reset a forgotten password, we have also supplied the ability to find out your MLC username as well. | ||
- | - visit [[http://auth.mlc-wels.edu/sspr/]] | + | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site |
- click on ''Forgotten Username'' | - click on ''Forgotten Username'' | ||
- | - successfully fill out the resulting verification code and click ''Verify'' | + | - enter your personal email address and click ''Search'' |
- | - enter your current recovery email address and your current last name and then click ''Search'' | + | - the resulting page will give you your MLC username and an email will also be sent to your personal email address |
- | - the resulting page will give you your MLC username and an email will also be sent to your current recovery email address | + | |
As a tip, if it is not finding your username, attempt to enter your maiden name if you have married since you last attended Martin Luther College. | As a tip, if it is not finding your username, attempt to enter your maiden name if you have married since you last attended Martin Luther College. | ||
+ | |||
+ | ==== Updating Recovery Email and/or Last Name ==== | ||
+ | If you need to update information about yourself including your personal email address and/or your name, please submit an update to your personal by the [[https://portal.mlc-wels.edu/nwpp/Directory/infoverification.php|Information Verification]] page on Portal. Once your request has been approved, your changes will make their way to the appropriate system. | ||
+ | |||
+ | ==== Periodically Changing Your Password ==== | ||
+ | Every 6 months you will be prompted to change your password. Please do so or you could be locked out of your account and need to request a password reset (following the instructions above) in order to gain access to your account again. | ||
+ | |||
+ | ===== MLC G Suite Account ===== | ||
+ | MLC offers each member of the campus family a [[https://edu.google.com/higher-ed-solutions/g-suite/?modal_active=none|G Suite for Education]] account to have and use. These accounts are provided by Google and currently have their own password functionality attached to them separate from your MLC Account. | ||
+ | |||
+ | If you have issues accessing your account, please use [[https://www.google.com/accounts/recovery|Google's own recovery site]] to attempt to recover your username and/or password. You can also find more documentation on Google's support site under the article titled //[[https://support.google.com/accounts/answer/41078?hl=en|Change or reset your Google Account password]]//. | ||
+ | |||
+ | You will not be prompted to change your password unless we have reason to believe that your account has been compromised. | ||
+ | |||
+ | If you are still having issues, please [[http://mlc-wels.edu/support|file a support request with Network Services]]. |