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network-services:passwords [2018/05/23 18:49] Martens, Robert L [Your Passwords] |
network-services:passwords [2018/07/30 17:39] |
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- | ====== Your Passwords ====== | ||
- | At MLC you have two primary accounts to keep track of: your MLC Account and your MLC G Suite Account. This page will outline some information on passwords for those two accounts. | ||
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- | ===== MLC Account ===== | ||
- | We have recently rolled-out the ability for students, faculty, and staff to request a password reset without the need to contact Network Services directly. Here is how you can do it: | ||
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- | ==== Change Your Password ==== | ||
- | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site | ||
- | - enter your current MLC Account username and password | ||
- | - click ''Login'' | ||
- | - on the next page, click on ''Change Password'' | ||
- | - follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | ||
- | - wait for the system to complete the password change and then you are ready to go | ||
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- | ==== Reset Forgotten Password ==== | ||
- | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site | ||
- | - click on ''Forgotten Password'' | ||
- | - enter your personal email address and click ''Search'' | ||
- | - an email will be sent to your personal email address (usually the email address you supplied to us when you applied) | ||
- | - check your personal email address and either click on the link in the email or copy-and-paste the resulting code into the text field on the forgotten password site and click ''Check Code'' | ||
- | - follow the instructions to create your new password and then click ''Change Password'' near the bottom of the page | ||
- | - wait for the system to complete the password change and then you are ready to go | ||
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- | ==== Find My Username ==== | ||
- | Because you need your MLC Username in order to reset a forgotten password, we have also supplied the ability to find out your MLC username as well. | ||
- | - visit the [[http://sspr.mlc-wels.edu/sspr/|MLC Self Service Password Reset]] site | ||
- | - click on ''Forgotten Username'' | ||
- | - enter your personal email address and click ''Search'' | ||
- | - the resulting page will give you your MLC username and an email will also be sent to your personal email address | ||
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- | As a tip, if it is not finding your username, attempt to enter your maiden name if you have married since you last attended Martin Luther College. | ||
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- | ==== Updating Recovery Email and/or Last Name ==== | ||
- | If you need to update information about yourself including your personal email address and/or your name, please submit an update to your personal by the [[https://portal.mlc-wels.edu/nwpp/Directory/infoverification.php|Information Verification]] page on Portal. Once your request has been approved, your changes will make their way to the appropriate system. | ||
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- | ==== Periodically Changing Your Password ==== | ||
- | Every 6 months you will be prompted to change your password. Please do so or you could be locked out of your account and need to request a password reset (following the instructions above) in order to gain access to your account again. | ||
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- | ===== MLC G Suite Account ===== | ||
- | MLC offers each member of the campus family a [[https://edu.google.com/higher-ed-solutions/g-suite/?modal_active=none|G Suite for Education]] account to have and use. These accounts are provided by Google and currently have their own password functionality attached to them separate from your MLC Account. | ||
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- | If you have issues accessing your account, please use [[https://www.google.com/accounts/recovery|Google's own recovery site]] to attempt to recover your username and/or password. You can also find more documentation on Google's support site under the article titled //[[https://support.google.com/accounts/answer/41078?hl=en|Change or reset your Google Account password]]//. | ||
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- | You will not be prompted to change your password unless we have reason to believe that your account has been compromised. | ||
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- | If you are still having issues, please [[http://mlc-wels.edu/support|file a support request with Network Services]]. |