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students:laundry [2017/03/08 20:25] Martens, Robert L |
students:laundry [2017/03/09 17:08] Martens, Robert L |
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In Spring 2017, the laundry facilities were updated with new washers and dryers along with the ability to check the availability of machines and be notified when a load is done or a machine is available. This uses a site called [[http://laundryview.com/mlc|LaundryView]]. | In Spring 2017, the laundry facilities were updated with new washers and dryers along with the ability to check the availability of machines and be notified when a load is done or a machine is available. This uses a site called [[http://laundryview.com/mlc|LaundryView]]. | ||
+ | |||
+ | ===== LaundryView Links ===== | ||
* [[http://www.laundryview.com/laundry_room.php?lr=586712004|Augustana Room 1]] | * [[http://www.laundryview.com/laundry_room.php?lr=586712004|Augustana Room 1]] | ||
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* [[http://m.laundryview.com|Mobile Site]] | * [[http://m.laundryview.com|Mobile Site]] | ||
+ | |||
+ | ===== Instructions ===== | ||
+ | Visit [[http://www.campusclothesline.com/|The Campus Clothes Line]] for instructions, videos, and tips for using the laundry facilities and taking care of your clothing while on campus. You can also download some PDFs for your convenience: | ||
+ | |||
+ | * {{:students:campusclothesline_flyer.pdf|Campus Clothes Line Flyer}} | ||
+ | * {{:students:he_opendoorflyer.pdf|Open Door Flyer}} | ||
+ | * {{:students:laundry_101_guidelines.pdf|Laundry 101 Guidelines}} | ||
+ | * {{:students:laundrydetergent101.pdf|Laundry Detergent 101}} | ||
+ | * {{:students:laundryview_mobile.pdf|LaundryView Mobile}} | ||
+ | * {{:students:machineoverload_flyer.pdf|Machine Overload Flyer}} | ||
+ | * {{:students:serviceapp_flyer.pdf|Service App Flyer}} | ||
+ | * {{:students:staintips_flyer.pdf|Stain Tips Flyer}} | ||
+ | * {{:students:using_pods.pdf|Using Pods}} | ||
+ | |||
+ | ===== Service Requests ===== | ||
+ | |||
+ | If a machine is broken or not working properly, there are a number of things you can do: | ||
+ | |||
+ | * Let your RA know that the machine is broken | ||
+ | * Enter a support request with CSC ServiceWorks | ||
+ | |||
+ | There should be directions in the laundry room for how to submit such a support request. You can also download a mobile app for either Android or iOS and scan the bar code on the front of the machine from the mobile app to start the process. | ||
+ | |||
+ | **Mobile App Links** | ||
+ | |||
+ | * [[https://play.google.com/store/apps/details?id=com.coinmach.mobileservicerequest&hl=en|Android (Google Play Store)]] | ||
+ | * [[https://itunes.apple.com/us/app/csc-serviceworks-service-request/id555338419?mt=8|iOS (App Store)]] |