Knowledge Base

Get answers when you need them most

User Tools

Site Tools


students:network

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
students:network [2018/08/10 14:39]
Martens, Robert L
students:network [2018/08/18 11:36] (current)
Martens, Robert L [Streaming/Smart Devices/Printers]
Line 44: Line 44:
 Most gaming consoles do not support WPA2 Enterprise authentication,​ which is required to connect to the MLC Student WLAN. As such, you can attempt to use the MLC Guest WLAN for access (if you have a web browser in order to register) or to connect via a wired connection and register that way. **You will have a much better experience using a gaming console connected to a wired connection and registered on the MLC Network.** Most gaming consoles do not support WPA2 Enterprise authentication,​ which is required to connect to the MLC Student WLAN. As such, you can attempt to use the MLC Guest WLAN for access (if you have a web browser in order to register) or to connect via a wired connection and register that way. **You will have a much better experience using a gaming console connected to a wired connection and registered on the MLC Network.**
  
-If your console does not have access to a web browser, then you will need to [[http://​mlc-wels.edu/​support|contact Network Services]] with the following information so that the console can be registered successfully:​+If your console does not have a web browser ​(both the Xbox One and Playstation 4 DO), then you will need to [[http://​mlc-wels.edu/​support|contact Network Services]] with the following information so that the console can be registered successfully:​
  
   * Name   * Name
Line 50: Line 50:
   * Room Number   * Room Number
   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)
-  * Console MAC Address (for either the wired or wireless adapter)+  * Console ​[[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC Address]] (for either the wired or wireless adapter)
   * Console Type   * Console Type
  
-Your device be registered, and your port switched (if connected to an access point) during the next business day.+Your device ​will be registered, and your port switched (if connected to an access point) during the next business day.
  
 We cannot guarantee each and every game/game console will be able to be successfully played/used here on campus. We will make our best effort to get things to work, but as this is a campus instead of a single home, some things cannot be supported. We cannot guarantee each and every game/game console will be able to be successfully played/used here on campus. We will make our best effort to get things to work, but as this is a campus instead of a single home, some things cannot be supported.
-==== Streaming/​Smart Devices ====+ 
 +==== Streaming/​Smart Devices/​Printers/​Televisions ​====
 Streaming/​smart devices, most of which do not support the needed encryption to log into the MLC Student WLAN. As such, the streaming devices (Amazon Echo, Google Home, Chromecasts,​ Apple TV, Apple HomePod, Roku, etc.) will need to be registered in order to connect to the MLC Guest WLAN since the devices normally have no web browser or even a screen. Streaming/​smart devices, most of which do not support the needed encryption to log into the MLC Student WLAN. As such, the streaming devices (Amazon Echo, Google Home, Chromecasts,​ Apple TV, Apple HomePod, Roku, etc.) will need to be registered in order to connect to the MLC Guest WLAN since the devices normally have no web browser or even a screen.
  
Line 65: Line 66:
   * Room Number   * Room Number
   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)
-  * Device MAC Address (for the wireless adapter)+  * Device ​[[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC Address]] (for the wireless adapter)
   * Device Type   * Device Type
  
-You can connect to a wired connection as well, just include your wired MAC address.+You can connect to a wired connection as well, just include your wired [[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC address]].
  
-Some features of these devices require you to be on the same network as the devices you are using or controlling. If you have specific needs, please [[http://​mlc-wels.edu/​support|contact Network Services]] and work with the staff there.+Some features of these devices require you to be on the same network as the devices you are using or controlling. For example, wireless printers will be available to anyone using the same network you are connected to. If you have specific needs, please [[http://​mlc-wels.edu/​support|contact Network Services]] and work with the staff there.
  
 ===== Frequently Asked Questions ===== ===== Frequently Asked Questions =====
Line 83: Line 84:
 ==== What is a MAC address? ==== ==== What is a MAC address? ====
  
-It is the hardware identifier for the network device on your machine. It is sometimes called a MAC address, hardware address, network address, or similar things. Often you can find the information needed in your device settings, ​sometimes ​printed on the box, or on the wireless ​connection screen.+It is the hardware identifier for the network device on your machine. It is sometimes called a MAC address, hardware address, network address, or similar things. Often you can find the information needed in your device settings, printed on the box, on a sticker ​on the device, or on a network ​connection screen. They often look like pairs of letters and numbers separated by colons.
  
 +Look for something like this: ''​aa:​bb:​cc:​11:​22:​33''​.
 +
 +This information is vital and is needed in order for the network to be able to recognize your device and give it the access you require. Providing even a single inaccurate digit or number is enough to stop a device from connecting properly. Often the information is found while setting up a network connection on the device.
 ==== I can't connect my device to the network, what should I do? ==== ==== I can't connect my device to the network, what should I do? ====
  
Line 100: Line 104:
 The [[http://​mlc-wels.edu/​bookstore|MLC Bookstore]] sells cables, along with Walmart in New Ulm as well. The [[http://​mlc-wels.edu/​bookstore|MLC Bookstore]] sells cables, along with Walmart in New Ulm as well.
  
 +==== What if I want/need to hook up multiple devices using a wired connection and have only one port? ====
 +
 +You will need to purchase a network switch, **NOT a router**. Switches are usually quite cheap and easy to order online.
 ==== Does MLC filter Internet access? ==== ==== Does MLC filter Internet access? ====
  
students/network.1533911949.txt.gz · Last modified: 2018/08/10 14:39 by Martens, Robert L