Knowledge Base

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====== Feature Codes ======

==== Managing Call Forwarding Feature Codes ====
A phone user can dial feature codes in conjunction with forwarding numbers to turn call forwarding on or off for different conditions. Forwarding numbers can be local extensions or remote phone numbers.
^Code^Action^
|*72|Activate call forward **ALL** - extension will not ring, call is immediately forwarded. If the call is not answered, voicemail is handled by the __forwarding number__   i.e. cell phone voicemail|
|*73|Deactivate call forward **ALL**|
|*90|Activate call forward **BUSY** - call is forwarded if the line is busy|
|*91|Deactivate call forward **BUSY**|
|*52|Activate call forward **NO ANSWER** -extension will ring 3 times, then call is forwarded for 3 rings. If call is not answered, voicemail for the __extension__ is engaged.|
|*53|Deactivate call forward **NO ANSWER**|
====Voice Mail====
Voicemail can also be accessed by pressing the key with the envelope on your phone.
^Code^Action^
|*97|Access voicemail from your extension.|
|*98|Access voicemail from //selected// extension. Allows you to access your voicemail, or someone else's from //any// extension|
====Managing Do Not Disturb====
This feature can also be toggled by pressing the __mute__ button.
^Code^Action^
|*78|DND Activate|
|*79|DND Deactivate|
|*76|DND Toggle|
====Managing Call Recording====
^Code^Action^
|*1|Toggle In-Call Recording|
====Information Services====
^Code^Action^
|*69|Call trace|
|*65|Speak your extension|
|*60|Speaking clock|
====Speed Dial Programming====
You can program multiple speed dial numbers on your phone. When prompted, enter the speed dial location, followed by the telephone number
^Code^Action^
|*75|Set up the speed dial location and number|
|*0X or *0XX|Access and dial the number stored in location X or XX, etc|
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