Knowledge Base

Get answers when you need them most

User Tools

Site Tools


Universal Docking Station Display Driver

MLC utilizes the Plugable UD-3900 Dual Display Universal Docking Station in most of the classrooms around campus.

Install the Driver

If you are coming on campus to teach or present, you will need to install the appropriate driver package for your operating system:

Install the appropriate driver, restart the machine, then connect the docking station via USB and set your display settings as needed.

For macOS High Sierra Users

Running macOS 10.13 High Sierra and the docking stations can cause some odd problems. First, you will probably only see your display on the projector or TV. If you try to mirror the display, it will crash the machine and you will need to unplug the docking station to get it working again.

You need to set the display to act independently (extended displays).

You can read more about the issue here. We are hoping a fix will be released in the future.

Reinstall the Driver

In order to successfully remove the driver, you will need to follow these instructions (specific to Microsoft Windows right now):

  • Go to Programs and Features
  • Select and uninstall/remove any programs that mention DisplayLink
  • Download and run the DisplayLink Installation Cleaner (you will need to select the window that appears and hit Enter once or twice, be patient and follow the on-screen instructions)
  • Restart your machine

You should now be able to connect the USB cable again and be able to utilize the docking station as needed.

classroom-tech/display-driver.txt · Last modified: 2018/07/30 17:39 (external edit)