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--- network-services:faculty-staff-resource:surface-pro-4 [2016/05/03 15:40]
Martens, Robert L
+++ network-services:faculty-staff-resource:surface-pro-4 [2016/05/09 20:20]
Martens, Robert L
@@ Line 2: / Line 2: @@
 The Microsoft Surface Pro 4 is the main faculty/staff laptop/tablet used on campus provided by Martin Luther College. It was deployed in **Summer 2016**. This page is meant to capture some of the tips, tricks, and information regarding your usage of the device.
-{{ :network-services:faculty-staff-resource:surface-pro-4-with-type-cover.jpg?nolink&200|}}===== Questions & Answers =====
+===== Introduction =====
+  * [[https://www.youtube.com/watch?v=3tkblcvB3mE|Surface Pro 4 introductory presentation by Prof. James Carlovsky]] - YouTube (April 2016)
+  * [[https://docs.google.com/a/mlc-wels.edu/presentation/d/1Q-ExqWM0mwJ8VvZo2lbO8z5gX6Jmgxm-DbZ0TBoNVus/edit?usp=sharing|Surface Pro 4 introductory presentation by Prof. James Carlovsky]] - Google Slides (April 2016)
+  * [[https://www.microsoft.com/surface/en-us/devices/surface-pro-4|Microsoft Surface Pro 4 product website]] - Microsoft
+{{ :network-services:faculty-staff-resource:surface-pro-4-with-type-cover.jpg?direct&200|}}
+===== Questions & Answers =====
 ==== How can I play DVDs? ====
 There is no built-in DVD player in the Surface Pro 4, but adding the ability to play CDs and DVDs is easy by utilizing an external DVD drive. Walmart and Amazon have many options available for a reasonable price if you have the need. Here are a list of a few (current as of May 3, 2016):
@@ Line 27: / Line 32: @@
 If you have questions, please feel free to talk with Network Services.
+==== How can I print? ====
+We are continuing to use Micro Focus iPrint and PaperCut to manage our printers and print queues on campus. Three printers will be installed on all Surface devices one campus:
+  * NS Konica 554e - black and white copier in Network Services
+  * NS Konica C224e - color copier in Network Services
+  * Print Shop Sharp M623N - black and white printer in Print Shop (defaults to holding print jobs)
+You should also have the closest printer installed and set as the default for your machine. Often this is labeled similar to //[Location] HP M602// or similar.
+In order to successfully print, you need to be connected to the Academic Network. This can be accomplished in two ways:
+  - connect to a wired Ethernet connection in your office (via your Surface Dock)
+  - connect to the //MLC Academic WLAN// utilizing your MLC Account credentials
+If you are not connected to the Academic Network, you will not be able to print successfully. As always, please contact Network Services with any questions. If you are connected to the //MLC Guest WLAN//, you will not be able to print at this time.
+==== Can I use the MLC Academic WLAN? ====
+In early May 2016 we switched the way that our wireless system handles wireless authentication. You should now be able to easily, and consistently, utilize the //MLC Academic WLAN// by selecting it from the list of wireless networks and inputting your MLC Account credentials (if prompted).
+The first time you connect to the //MLC Academic WLAN//, you will be asked to accept the identity of the server. Do so. After that you should not be prompted until the next time we change the security of our RADIUS server on campus.

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