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network-services:faculty-staff-resource:surface-pro-4 [2016/05/03 17:28] Martens, Robert L |
network-services:faculty-staff-resource:surface-pro-4 [2016/05/09 20:24] Martens, Robert L |
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If you have questions, please feel free to talk with Network Services. | If you have questions, please feel free to talk with Network Services. | ||
+ | |||
+ | ==== How can I print? ==== | ||
+ | We are continuing to use Micro Focus iPrint and PaperCut to manage our printers and print queues on campus. Three printers will be installed on all Surface devices one campus: | ||
+ | |||
+ | * NS Konica 554e - black and white copier in Network Services | ||
+ | * NS Konica C224e - color copier in Network Services | ||
+ | * Print Shop Sharp M623N - black and white printer in Print Shop (defaults to holding print jobs) | ||
+ | |||
+ | You should also have the closest printer installed and set as the default for your machine. Often this is labeled similar to //[Location] HP M602// or similar. | ||
+ | |||
+ | In order to successfully print, you need to be connected to the Academic Network. This can be accomplished in two ways: | ||
+ | |||
+ | - connect to a wired Ethernet connection in your office (via your Surface Dock) | ||
+ | - connect to the //MLC Academic WLAN// utilizing your MLC Account credentials | ||
+ | |||
+ | If you are not connected to the Academic Network, you will not be able to print successfully. As always, please contact Network Services with any questions. If you are connected to the //MLC Guest WLAN//, you will not be able to print at this time. | ||
+ | |||
+ | ==== Can I use the MLC Academic WLAN? ==== | ||
+ | In early May 2016 we switched the way that our wireless system handles wireless authentication. You should now be able to easily, and consistently, utilize the //MLC Academic WLAN// by selecting it from the list of wireless networks and inputting your MLC Account credentials (if prompted). | ||
+ | |||
+ | The first time you connect to the //MLC Academic WLAN//, you will be asked to accept the identity of the server. Do so. After that you should not be prompted until the next time we change the security of our RADIUS server on campus. | ||
+ | |||
+ | ==== What happened to logging into Novell? ==== | ||
+ | Historically, Martin Luther College has utilized the //Novell Client// for allowing access to files stored on our network file servers. However, that has now changed for mobile devices going forward. | ||
+ | |||
+ | We will now be utilizing //Micro Focus Filr//. This should give you equivalent, not identical, access as the Novell Client did in the past. You can find out more by [[network-services:filr|visiting our Filr page here on the knowledge base]]. If you are concerned about anything, please [[http://mlc-wels.edu/support|contact Network Services]]. |