Knowledge Base

--- printing:print-credit [2014/10/03 14:04]
Martens, Robert L created
+++ printing:print-credit [2018/07/30 17:39]
@@ Line 1: / Line 1: @@
-====== Print Credit ======
-MLC uses [[http://papercut.mlc-wels.edu|PaperCut]] to handle the print credit and print resource reporting.
-===== Logging Into Your PaperCut Account =====
-  - Visit http://papercut.mlc-wels.edu from an MLC-managed computer (office computer, wired faculty laptop, computer lab desktop)
-  - On the resulting page, login with your MLC ''username'' and ''password''
-  - You are now logged in
-{{ :papercut.jpg?direct&300 |}}
-===== What You Can Do =====
-From this site you can do the following things:
-  * Check your current print credit amount
-  * See how many total print jobs and pages your account has printed
-  * Check your resent transactions and print jobs
-  * See if you have any jobs pending release
-  * Find a link to submit a support request
-  * Log out
-===== Adding Print Credit =====
-Please stop in at Network Services during our open hours to have someone add print credit to your account. We currently accept the following payment types for print credit:
-  * Cash
-  * Check
-===== Troubleshooting =====
-  * If you cannot log in, or have forgotten your password, please [[http://mlc-wels.edu/support|file a support request]]
-  * If your jobs are not printing, it is possible that you are out of print credit
-    * See above for how to add print credit to your account