Knowledge Base

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====== Print Credit ======
MLC uses [[http://papercut.mlc-wels.edu|PaperCut]] to handle the print credit and print resource reporting.

===== Logging Into Your PaperCut Account =====
  - Visit http://papercut.mlc-wels.edu from an MLC-managed computer (office computer, wired faculty laptop, computer lab desktop)
  - On the resulting page, login with your MLC ''username'' and ''password''
  - You are now logged in

{{ :printing:papercut.jpg?300 |}}

===== What You Can Do =====
From this site you can do the following things:

  * Check your current print credit amount
  * See how many total print jobs and pages your account has printed
  * Check your resent transactions and print jobs
  * See if you have any jobs pending release
  * Find a link to submit a support request
  * Log out

===== Adding Print Credit =====
Please stop in at Network Services during our open hours to have someone add print credit to your account. We currently accept the following payment types for print credit:

  * Cash
  * Check

===== Troubleshooting =====
  * If you cannot log in, or have forgotten your password, please [[http://mlc-wels.edu/support|file a support request]]
  * If your jobs are not printing, it is possible that you are out of print credit
    * See above for how to add print credit to your account

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