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students:network [2018/08/07 17:49]
Martens, Robert L
students:network [2018/08/16 16:01]
Martens, Robert L [What is a MAC address?]
Line 50: Line 50:
   * Room Number   * Room Number
   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)
-  * Console MAC Address (for either the wired or wireless adapter)+  * Console ​[[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC Address]] (for either the wired or wireless adapter)
   * Console Type   * Console Type
  
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   * Room Number   * Room Number
   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)   * Type of Connection (either wired or wireless; if wired, which port you are connected to if connect to an access point)
-  * Device MAC Address (for the wireless adapter)+  * Device ​[[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC Address]] (for the wireless adapter)
   * Device Type   * Device Type
  
-You can connect to a wired connection as well, just include your wired MAC address.+You can connect to a wired connection as well, just include your wired [[https://​kb.mlc-wels.edu/​students/​network#​what-is-a-mac-address|MAC address]].
  
 Some features of these devices require you to be on the same network as the devices you are using or controlling. If you have specific needs, please [[http://​mlc-wels.edu/​support|contact Network Services]] and work with the staff there. Some features of these devices require you to be on the same network as the devices you are using or controlling. If you have specific needs, please [[http://​mlc-wels.edu/​support|contact Network Services]] and work with the staff there.
  
 ===== Frequently Asked Questions ===== ===== Frequently Asked Questions =====
-**Why can't I play my Xbox/​Playstation?​**+==== Why can't I play my Xbox/​Playstation? ​====
  
 It is possible you are connected to the Guest Network/MLC Guest WLAN and that device has more restrictions than the Student Network/MLC Student WLAN. You will need to connect to the correct network, register your device, or contact Network Services for help. It is possible you are connected to the Guest Network/MLC Guest WLAN and that device has more restrictions than the Student Network/MLC Student WLAN. You will need to connect to the correct network, register your device, or contact Network Services for help.
  
-**Can I use my own wireless router in the dorms?**+==== Can I use my own wireless router in the dorms? ​====
  
 No. Please do not. No. Please do not.
  
-**I can't connect my device to the network, what should I do?**+==== What is a MAC address? ==== 
 + 
 +It is the hardware identifier for the network device on your machine. It is sometimes called a MAC address, hardware address, network address, or similar things. Often you can find the information needed in your device settings, printed on the box, on a sticker on the device, or on a network connection screen. They often look like pairs of letters and numbers separated by colons. 
 + 
 +Look for something like this: ''​aa:​bb:​cc:​11:​22:​33''​. 
 + 
 +This information is vital and is needed in order for the network to be able to recognize your device and give it the access you require. Providing even a single inaccurate digit or number is enough to stop a device from connecting properly. Often the information is found while setting up a network connection on the device. 
 +==== I can't connect my device to the network, what should I do? ====
  
 If you are having issues, the best option is to [[http://​mlc-wels.edu/​support|contact Network Services]] to get the discussion started on how to best meet your needs. If you are having issues, the best option is to [[http://​mlc-wels.edu/​support|contact Network Services]] to get the discussion started on how to best meet your needs.
  
-**Can you open a port for me?**+==== Can you open a port for me? ==== 
  
 As long as your gaming device is registered properly on the network, you should not need to request any additional network ports to be opened. As long as your gaming device is registered properly on the network, you should not need to request any additional network ports to be opened.
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 Be warned, some features of modern gaming devices are built with the idea that you are connected to a minimally shared internet connection in your home. However, this is not the case with a network shared among hundreds of students. If a feature is not working, please contact our office so that we can try and look into it but we are not able to guarantee operation of all features. Be warned, some features of modern gaming devices are built with the idea that you are connected to a minimally shared internet connection in your home. However, this is not the case with a network shared among hundreds of students. If a feature is not working, please contact our office so that we can try and look into it but we are not able to guarantee operation of all features.
  
-**Where can I get an Ethernet cable?**+==== Where can I get an Ethernet cable? ​====
  
 The [[http://​mlc-wels.edu/​bookstore|MLC Bookstore]] sells cables, along with Walmart in New Ulm as well. The [[http://​mlc-wels.edu/​bookstore|MLC Bookstore]] sells cables, along with Walmart in New Ulm as well.
  
-**Does MLC filter Internet access?**+==== What if I want/need to hook up multiple devices using a wired connection and have only one port? ==== 
 + 
 +You will need to purchase a network switch, ​**NOT a router**. Switches are usually quite cheap and easy to order online. 
 +==== Does MLC filter Internet access? ​====
  
 MLC maintains firewalls and a filtering service. MLC maintains firewalls and a filtering service.
students/network.txt · Last modified: 2018/08/18 11:36 by Martens, Robert L